That's sad to read. Mostly, people loved us.Community report details residents' concerns, 'lost trust' in HCA's Transylvania Regional
A new report is shedding light on community concerns with HCA Healthcare-owned Transylvania Regional Hospital. The report was compiled by the hospital’s Community Engagement Council, and it was released and sent to HCA’s CEO April 11.
“We’ve been working hard to talk to people who live in this county who go and use Transylvania Regional Hospital and find out what their stories are,” said Mark Weinstein, president/CEO of the Brevard Music Center and member of the engagement council.
The council held nine public listening sessions that were attended by more than 200 residents.
“The basic thing that we heard, if I could boil it down to one thing, is that the residents of Transylvania County have lost trust in our community hospital,” Weinstein said.
The 28-page report documents concerns surrounding healthcare access, staffing and quality of care since Transylvania Regional Hospital was purchased by HCA in 2019.
"A local woman reported that she drove herself to TRH in the middle of the night when she was having severe abdominal pain. The doors to the ER were locked and although she banged on the doors and windows no one answered. She ended up calling 911, and about five minutes later someone appeared. She was then transported to Mission Asheville for surgery," the report states about a community member's experience.
After 4 years? Yeah right.“For years, this hospital everyone felt was doing a great job, not that everything was perfect and there were a few stories here and there, as there always will be, but since then, there have been changes in policies and procedures and staffing,” Weinstein said.
The report also outlines possible solutions for HCA to address the presented concerns.
“The best, most obvious approach, would be for HCA to accept the validity of this report, understand what has been said, take accountability, and initiate immediate and specific actions to restore our system to its original standard,” the report states.
A second solution suggests hiring a healthcare consultant to conduct a performance audit of the hospital offering solutions. The third solution presented asks HCA to sell Transylvania Regional Hospital back to the community.
“Give us this hospital back; either give it to us, let us run it, or sell it to us. We’ll buy it back,” Weinstein said.
The letter sent to HCA CEO Samuel Hazen along with the report asks for a response within 30 days.
City of Brevard sues HCA, alleging predatory tactics to monopolize healthcare marketNancy Lindell, Mission Health director of public and media relations, sent News 13 the following statement on April 12 in response to the report:
(blah blah blah)
June 3rd 2022
Idk the status of this suit.
14 is a lot, huge upheaval even if all were replaced. Idk what actions Stein (our next Gov?) may have taken, but it's clear that the train wreck is ongoing.NC attorney general monitoring situation after doctors leave rural Mission Health hospital
May 10th 2021
... The City of Brevard sent a letter to AG Josh Stein's office after 14 doctors left Transylvania Regional Hospital....